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Data Deletion Instructions

Last updated: May 13, 2026

Overview

This page explains how to request deletion of data processed through services operated via joshckh.cloud, including messaging, automation, CRM, support, and WhatsApp-related integrations. Some data may be processed directly for business operations, while other data is processed on behalf of client businesses that use these services.

Who should submit the request

Deletion requests should be submitted by one of the following:

If the requested data belongs to a client business account, the request may need to be verified or forwarded to that client business because it generally controls the purpose and means of processing that customer data.

How to request deletion

To request deletion, send a request through the contact details published on joshckh.cloud and include:

Requests should be specific enough to allow the relevant records to be identified across messaging, automation, and storage systems.

What happens after a request

After receiving a request:

  1. The identity or authority of the requester may be verified.
  2. The request may be reviewed to determine whether joshckh.cloud controls the data directly or processes it for a client business.
  3. If the data is controlled by a client business, the request may be referred to that business or handled in coordination with its authorized representative.
  4. If the request is valid and applicable, reasonable steps will be taken to delete or anonymize the relevant data, subject to legal, security, backup, fraud-prevention, audit, and contractual requirements.

Systems where deletion may apply

Depending on the service used, deletion may involve records stored or processed in systems such as:

Some data may persist temporarily in backups, logs, or system archives until those records expire or are overwritten in the normal course of operations.

Limits and exceptions

Certain records may be retained where necessary to:

Contact

For deletion requests, use the contact method listed on:

Include enough detail for the relevant account, conversation, or workflow records to be identified.